Why empathy is the #1 skill every leader should be practising right now | Pamela Caldwell CEO CH Solutions | Ep #19

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Welcome to episode 19 of The Mind To Lead Podcast with my business partner, and more importantly my best friend, Pamela Caldwell.

Pam is a Mum, Wife and Business Owner. She is the CEO of CH Solutions, which she has grown with Georgie over the past two and a half years. 

Pam started recruiting in IT in 2006 in a world before LinkedIn went global. Can you imagine? Recruitment has evolved since then, and it is more important than ever to utilise all tools at your disposal to get your hiring right the first time.

We know all too well the cost of a ‘bad hire’ and working with Pam will give you access to a true consultative style. She advises at each stage of the hiring lifecycle to strategically eliminate the risk where possible, every time. From working with the worlds largest investment banks to SME’s across the Globe, three common themes remain prevalent when it comes to growing your workforce: Time, Quality, Cost.

Pam will partner with you to ensure you analyse and prioritise these critical factors in the correct order. Pam believes building long-term client relationships is key to the success of the best Recruitment Consultants in the market and prides herself on partnering with a business and its people to get to the core of its culture and needs. Every business is different and unique, and Pam goes above and beyond to understand your ‘why’. CH Solutions started with a passion for making a difference in the world of recruitment.

Watching our people grow and develop their career with a business we have partnered with is truly rewarding. The foundations of our company will always remain the same: honest, consultative, passionate and innovative.

(4:00) Give the audience an introduction into who Pamela Caldwell is.

(6:08) What was it like moving away from your comfort zone? And, your family to the other side of the world?

(10:10) You’ve been in recruitment for the past 13 years and have an abundance of knowledge helping people with their careers. What have you noticed with hiring trends and how it’s evolved over the past 13 years?

(13:57) How did you go transitioning from a full-time job to starting your business? And, balancing that with also being a mum?

(16:40) Is there any advice that you’d give to women, in particular, to help make that transition and also believe in themselves to do so.

(20:20) How have we navigated this time to keep our team safe and motivated? Also, how have we looked after our clients during this pandemic?

(24:50) What are your thoughts on how companies are going to have to innovate moving forward?

(29:10) For people who have lost their job during this time, what advice would you give to those people to stand out?

(33:55) What would you want to hear if someone was in front of you for an interview, what would you want them to say?

(37:05) What advice would you give to people who are suffering from mental health and anxiety right now?

(44:20) What would be the one thing you would say to someone right now to get through this and come out of this positively?

 CH Solutions

How to write the perfect resume - CH Solutions

Linkedin - /caldwellpamela

Website - CH Solutions

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